Mr. Sereno is an 89 year old Italian man who comes to my office every week. I help him with his bills, sort out his mail, make appointments and phone calls for him. Its not really part of my job to help him do all those things, but I do it anyway because he asks nicely.

Last week I sent Mr. Sereno to the library to get help with him income tax return and he returned with his completed form, a big smile, and the good news that he is getting a forty two dollar check.

Until that moment, I didn't realize how much of a difference fifty dollars can make in somebody's life. When you are on a fixed income, that small amount can be the difference between getting your medicine or not.

It felt really good to be able to help Mr. Sereno out.